Please note that the processing time may vary depending on your prescription and type of lenses selected. Average time to process orders with prescription lenses is 3 to 7 business days before orders are shipped.
Processing time for non-prescription orders is 1 to 3 business days.
Shipping is FREE on orders over $150. Any orders under $150 will be charged $9.99 for shipping. Orders usually arrive within 5-10 business days after shipping. (This doesn’t including processing time.)
Expedited shipping is available at an additional cost:
Three-Day shipping (not including processing time) - $25
Two-Day shipping (not including processing time) - $35
Next-Day shipping (not including processing time) - $55.
The above delivery times are estimates and don't apply to weekends and national holidays.
Orders with Expedited Shipping are given higher priority and the processing time may be reduced to 1 - 3 business days depending on your prescription and type of lenses selected.
We’re available to answer any questions by phone from 9 a.m. to 5 p.m. EST Monday - Friday. Live Chat is available 9 am to 11 pm EST Monday - Friday and 11 am to 11 pm on weekends.
Email us: firstname.lastname@example.org
Call us: (800) 846-9915
Once your order is shipped, we will send you the tracking information via email or SMS. You can use the tracking number to check on the status of your package. You can use the tracking number to check on your package. Feel free to contact us if you have additional questions.
We offer international shipping to the following countries:
France, Ireland, Italy, United Kingdom, Australia, New Zealand
Japan, Saudi Arabia, Austria, Belgium, Denmark, Finland, Iceland, Monaco, Netherlands, Switzerland, Mexico.
Hong Kong, India, Israel, Singapore, South Korea, Tajikistan, Thailand, Turkmenistan, United Arab Emirates, Uzbekistan, Vietnam, Armenia, Bulgaria, Croatia, Estonia, Georgia, Germany, Hungary, Kosovo, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Moldova, Montenegro, North Macedonia, Norway, Poland, Portugal, Romania, Serbia, Slovakia, Slovenia, Spain, Sweden, Ukraine, Aruba, Bahamas, Barbados, Bermuda, Costa Rica, Curaçao, St. Martin, Turks & Caicos Islands, U.S. Outlying Islands, Brazil, Fiji
Contact us if you don't see your region listed.
International Taxes And Duty Charges
In some cases there are additional taxes and duty charges assessed by the local custom authorities. Such charges are the sole responsibility of the recipient. We recommend that you familiarize yourself with customs and duties policies applicable to your country before making a purchase.